I would like to extend our deepest gratitude for the exceptional work you and everyone at Connexus delivered for the Hosted Airlines Programme (HAP) and Complimentary Tours during Routes World 2025. Most impressively, your team's remarkable professionalism and resilience shone through in navigating the significant challenges and last-minute changes caused by Super Typhoon Ragasa. Your ability to adapt swiftly and ensure a seamless, positive experience for our guests under such circumstances was truly commendable.

I would like to extend my sincere appreciation to the MICE team for your outstanding support in the successful execution of the AHOCA Asia Launch Event on 25 May 2026.
 
Despite numerous last-minute changes and evolving requirements throughout the event, the team handled every situation with exceptional professionalism, flexibility, and efficiency. Your ability to remain calm under pressure, respond swiftly to changing needs, and coordinate seamlessly with all stakeholders ensured that the event ran smoothly from start to finish. The proactive communication, strong attention to detail, and solution-oriented approach demonstrated by the team were instrumental in overcoming challenges and delivering a high-quality experience for all attendees.